Shipping and return policies for Black Beacon Sound

Shipping Info
UK - Delivery Method: Royal Mail First Class / UK Mail

ROI & UK Islands - Delivery Method: Royal Mail Packetpost / UK Mail

Europe Zone 1 (Belgium, Denmark, France, Germany, Italy, Luxembourg, Madeira, Monaco, Netherlands, Spain) - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg

Europe Zone 2 (Austria, Azores, Balearic Islands, Corsica, Croatia, Cyprus, Czech Republic, Estoniza, Finland, Greece, Hungary, Iceland , Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, Russia, San Marino, Sardinia, Sicily, Slovakia, Slovenia, Sweden, Switzerland, Turkey) - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg

Europe Zone 3 (All other European countries not listed in Zones 1 & 2) - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg

USA / Canada - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg

Australasia / Far East - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg

Rest of World - Delivery Method: Royal Mail Packet post up to 4kg (approx 15/16 12" singles) / Parcelforce above 4kg
Return Policy
How do I return faulty items?
While we do our best to ensure all items are of merchandisable quality, we are occasionally supplied with mis-pressed / marked CDs and vinyl. If you receive a faulty item, we will be happy to supply a replacement or a refund if no replacement is available. Please enclose a note with your name, order reference number and a description of the fault. Package the item securely and return to the address below. We will refund the cost of the return postage onto your credit / debit card.

How do I cancel my order?
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel your order up to 7 working days after delivery as long as the items are in their original condition and any shrinkwrap is still sealed. To cancel your order, please write 'cancel order' on the invoice and return the whole package to the address below. We advise that you send the parcel by Recorded Delivery and ensure the items are strongly packaged. If they are damaged in transit due to being inadequately packaged, we will be unable to give a refund. After receiving the parcel we will refund your credit / debit card (excluding original shipping costs) within 30 days.

What happens if the courier returns my package to you?
If we have a package returned we will repost it to you as soon as possible. Please note that if it was returned to us because of an incomplete address or it was not collected from a local depot we will be required to charge you for postage costs.

What is the returns address?
11, Witney Street, Sheffield, S8 0ZY